Abstract / Excerpt:
Artificial Intelligence has been a subject of debate for decades. "Can computers think?" is the question that is often asked. It is not yet certain if it is possible to develop a system that can truly "think" but the proposed study seeks to develop a system that can truly "talk". In addition, the study seeks to use the natural language processing capabilities of an AI chatter bot to render technical support. With the advancement of voiceXML and by incorporating the AI engine Program E used by the existing bot Alice, a Virtual Call Agent for technical support can be made possible.
|Source Institution||Ateneo de Davao University|
|Authors||Denopol, Cris Rene, Hung, Marilyn, Embodo, Ma. Donnabelle|
|Place of Publication||Davao City|
|Original Publication Date||March 1, 2007|